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Terms & Conditions

Please read the following terms and conditions. By using this website ("Website") you are taken to consent to these terms and conditions ("Terms").

About Lake District Summer Music

Lake District Summer Music Limited is a registered charity No.516350 and a Company Limited by Guarantee, Registered in England and Wales No.1887957.

This Website is operated by Lake District Summer Music, Stricklandgate House, 92 Stricklandgate, Kendal, Cumbria, LA9 4PU. Lake District Summer Music can be contacted by email at info@ldsm.org.uk

Lake District Summer Music reserves the right to revise the Terms at any time.

Comments & Further Queries

Lake District Summer Music is committed to providing a user-friendly and informative website and to providing an excellent experience to our customers. We welcome comments or suggestions. These should be sent to Lake District Summer Music, Stricklandgate House, 92 Stricklandgate, Kendal, Cumbria, LA9 4PU. Alternatively, they can be emailed to info@ldsm.org.uk

Copyright

Unless stated otherwise, copyright and other intellectual property rights in the contents ("Contents") of this Website are owned by, or licensed to, Lake District Summer Music. You may only print (or download to disk) the Contents for the purpose of private and personal non-commercial use, and may not otherwise copy, reproduce, distribute, republish, download, display, post or transmit, in any form whatsoever, or by any means, the contents without the express permission of Lake District Summer Music (Please see "Further Inquiry").

Use of website

The Contents are for general information only. The contents are not intended to address specific requirements or form specific advice. Lake District Summer Music Limited gives no warranty as to the accuracy, completeness or fitness for purpose of the Contents or for keeping the Contents up-to-date and accepts no liability resulting from your use of the Contents.

Customers use Lake District Summer Music’s online ticket booking facility at their own risk. We recommend checking details with the box office before making your journey.

Conditions of Sale

Festival tickets may be purchased online up to 3 days prior to the event. In the course of online booking you will be offered the option of having your tickets posted to you. We will aim to send out tickets within 7 working days of the booking/opening of booking period, whichever is the later. You may choose to collect tickets in person.

Tickets must be checked upon receipt as mistakes cannot always be rectified. Every member of the audience must have a valid ticket.

Lake District Summer Music reserves the right to refuse admission or attendance at its discretion.

Lake District Summer Music will seek to start all performances promptly. To avoid disruption to performers and other audience members, no admission can be guaranteed to latecomers, although this will be offered wherever possible.

Your ticket(s) must not be re-sold for profit or commercial gain by any outlet other than Lake District Summer Music Box Office or one of its authorised agents. Failure to comply will make any relevant ticket(s) void.

When you purchase tickets for Lake District Summer Music International Festival online, your credit card transaction will be processed via Ticket.com’s online, secure payment system. Once your payment is processed and accepted, a booking confirmation will be emailed to your registered email address. Please print off this proof of purchase for your records.

Lake District Summer Music has a policy of trying to maximise attendance from young audiences. As a result, concessions are offered to under-18s, full-time students and job seekers. Where available, the purchasing of such concessions needs to be supported by the relevant proof of entitlement. Please bring supporting documentation with you when you collect your tickets.

Whilst every effort is made to ensure that the information on this website is correct, some alterations to programmes, artists or course content may be necessary in exceptional circumstances, Lake District Summer Music Limited reserves the right to make changes to performances or courses without prior notification, and without being obliged to refund monies or exchange tickets.

Performances must not be recorded, photographed, filmed, or in any other way stored without the express permission of Lake District Summer Music in writing. Ticket holders consent to the recording and filming of themselves as members of the audience.

Security

Lake District Summer Music is committed to protecting your privacy. Lake District Summer Music agrees to treat all personal information you supply in accordance with the Data Protection Act 1998. Further detail is available in our Privacy Policy.

Privacy

Lake District Summer Music is committed to protecting your privacy. Lake District Summer Music agrees to treat all personal information you supply in accordance with the Data Protection Act 1998. Further detail is available in our Privacy Policy.

Third party websites

This Website contains links to other websites. These websites are not operated by Lake District Summer Music and are outside the control of Lake District Summer Music. Lake District Summer Music accepts no responsibility whatsoever for these websites or their contents.

Exclusion of liability

Lake District Summer Music does not accept liability of any description, including liability for negligence (except for personal injury or death), or any damages or losses (including, but not limited to, indirect or consequential loss, or loss of business, revenue, profits, use or opportunity) howsoever arising from your use (or inability to use) this Website or the Contents.

Governing law

This website and these Terms are governed exclusively by English law and are subject to the exclusive jurisdiction of the courts of England and Wales.